📌 About Flynn Restaurant Group
Flynn Restaurant Group is the world’s largest franchise operator, headquartered in San Francisco. It manages iconic brands including Applebee’s, Taco Bell, and Panera Bread. Since its founding in 1999, Flynn has been dedicated to enhancing frontline service capabilities and store operations across its growing network of restaurants.
We spoke with Flynn’s training and operations team to learn how they’re using KreadoAI’s digital avatar video solution to transform training delivery—achieving greater content consistency, faster updates, and higher employee engagement.
🚧 Challenges Faced
With hundreds of locations across the U.S. and a highly diverse, high-turnover workforce, Flynn struggled to keep up with growing training demands using traditional in-person methods and screen-recorded PowerPoints. Key issues included:
Inconsistent training materials: Regional managers produced varied training content with different styles and standards, making it difficult for employees to follow consistent procedures.
Slow content production: Traditional video creation required filming and editing teams, often taking weeks to deliver updated content.
Low engagement: Static PPT-based explanations lacked appeal, resulting in low employee interest and poor knowledge retention.
Multilingual needs: With a diverse employee base, Flynn required rapid adaptation of training content into multiple languages.
✅ The Solution: Digital Avatar Videos + One-Click Generation
Flynn implemented KreadoAI’s digital avatar video solution to overcome the challenges of standardization and scalability in training content.
Standardized scripts delivered by digital presenters
Using centrally developed scripts, Flynn generates training videos with consistent tone and branding by selecting fitting digital spokespersons and voice models.
Instant video generation from existing PPTs
Training teams can upload PowerPoint slides directly. KreadoAI automatically extracts key points and produces a clear, engaging video—cutting content creation time drastically.
Multilingual support with lip-sync
A single script can be auto-generated into English, Spanish, and more—no need for separate voiceovers or manual edits.
Rapid production and deployment
From script upload to final video, the process takes as little as 30 minutes—ready to deploy across learning platforms, internal chats, or emails.
📊 Impact and Results
In just six months, Flynn has produced and deployed:
100+ standardized training videos
Covering essential workflows such as front desk service, ordering systems, and sanitation protocols.
Over 80% time saved
What once took 3–5 days to create can now be drafted in under 30 minutes.
Significant boost in employee engagement
Digital human videos are professional, concise, and engaging—resulting in a 65% increase in training completion rates.
Output in 5 languages
Multilingual video versions from a single source script improve global content reusability.
“We no longer need to coordinate film crews or editing timelines. KreadoAI has truly brought our training into the digital age.” — Hannah Lewis, Training Manager, Flynn Restaurant Group
With KreadoAI, Flynn Restaurant Group has digitized, standardized, and scaled its training content—ensuring every location and every new hire can learn essential procedures quickly and efficiently. Looking ahead, Flynn plans to expand the use of KreadoAI across more brands and training scenarios, moving closer to a truly intelligent training ecosystem.
